Your Trusted Neighborhood Tech Nerds: IT Support, Web Development & AI for Small Business Community small business & community

The Growth Program is full-stack technology management for small businesses. We handle everything under one roof: IT support, web hosting & development, email & office platforms, business phone systems, AI integration, workflow automation, security, data backups, creative & media production, and marketing & community tools. One team, every platform, instead of you juggling a dozen vendors. Phase 1 is capped at 10 clients so every client gets real attention.

Either. Most of our clients bring us in to replace a patchwork of vendors with a single partner. But if you have an in-house tech person or a trusted outside resource, we work alongside them — filling gaps, handling what they can’t, and never stepping on toes. Tell us the situation and we’ll adapt.

During business hours (Monday–Sunday, 9am–6pm ET), expect a response within a couple of hours for most issues — often much faster. Critical outages are prioritized. After hours, we handle emergencies for Growth Program clients on a same-day basis whenever possible. No tickets, no call queues — you reach a real person.

Yes — migrations are one of the things we do most. Email, hosting, domain management, CRMs, phone systems, file storage, payroll, accounting tools — if you’re locked into something that isn’t serving you, we’ll plan and execute the move with minimal downtime. Part of onboarding every Growth Program client is a clean-up pass that often saves them more per month than they pay us.

Both, plus Linux, Chromebooks, iPhones, iPads, Android devices, smart TVs, printers, routers, and pretty much anything else with a plug. If you own it and it uses electricity and a screen, we can probably help.

Both. In-home visits cover Orlando and surrounding Central Florida communities. For everything else — software issues, account setup, tune-ups, virus cleanup, tech questions — remote support is usually faster and less expensive. We’ll tell you honestly which one fits the problem.

Residential work is priced per issue, not by the hour — because nobody wants a meter running while their computer reboots. We quote the job up front based on scope, and if it turns out to be simpler or more complex than expected, we’ll tell you. No surprises. Call or email and we’ll give you a real number.

Depends on the machine, the problem, and what you use it for. Sometimes a $50 SSD upgrade makes a 6-year-old laptop feel brand new. Sometimes the motherboard is dying and nothing will save it. We’ll give you an honest assessment — including a straight-up “that one’s done” if that’s the truth. Selling you work you don’t need isn’t how we stay in business.

The public library apps are genuinely free and open-source — keep them, fork them, modify them, share them. The only real-world cost involved is that some AI-powered apps use third-party services (like OpenAI or Anthropic) that charge usage-based fees directly to you for tokens consumed. We don’t mark that up, we don’t subscribe you to anything, and you can always swap in a different AI provider. TNT itself charges zero subscription fees.

The public library is open to everyone. The branded suite takes those same apps and rebrands them for each client — same functionality, your logo, your colors, your business info baked in. Every Growth Program client gets the branded suite included with their engagement at no additional cost from us. Fully exclusive custom builds (bespoke apps just for your business) are scoped per client based on need.

Yes. If you have an idea for a tool, internal app, calculator, customer-facing product, or automation, we’ll scope and build it. Modern stack, AI where it fits, clean code. When it’s done, you own the full codebase, all IP, and every right to modify or redeploy it however you want. No licensing dance, no monthly rent.

Our active development list includes Scam Sniffer (paste a suspicious message, spot a scam), Thumbnail Studio (mini-Photoshop without the learning curve), AI Micro-Games, Study Buddy, Daily Planner, and Expense Tracker. First public releases are coming soon. On the client side we’re already building tools like a Mascot Voice & Podcast Generator, Internal Comms apps, Blog/News Author tools, and AI PDF generators.

Fair question — it’s the one we take most seriously. Our reputation for privacy and security has to be second to none because our clients trust us with more than just tech. We use enterprise password managers with audit trails, we prefer delegated access and team-member roles wherever platforms support them, we use hardware security keys on sensitive accounts, and we never use anything over public WiFi. If a platform doesn’t support granular permissions, we document exactly what credentials we’ve been given, store them encrypted, and rotate them whenever a client asks. You can revoke our access at any time, for any reason, and we’ll help you do it.

Absolutely — references aren’t something we dodge, they’re something we offer. Current Phase 1 clients include Cameron Academy, Elite Animation Academy, RCKC Management, and Smooth Waters Creative, among others. Reach out and we’ll put you in touch with real owners who can tell you what working with us is actually like, unfiltered.

No. We don’t sell data, don’t use client data for AI training, and don’t share anything with advertising networks. Where third-party AI services are involved in apps we build, we use API-level access with data-retention settings configured to respect your privacy (no model training on your inputs), and we disclose exactly which third parties touch your data in every engagement.

You own everything, always. If we part ways, we’ll hand over all credentials, transfer ownership of every account and asset, export any data you want in standard formats, and walk your next provider through the handoff if you’d like. No hostage-taking, no “we control the domain so good luck,” no fees for releasing what was already yours.

The Growth Program starts at $1,250 one-time startup fee (covers full onboarding, audit, migrations, and your first month of service). After that, the ongoing rate is $500/month at the intro tier — and you can stay at $500/month indefinitely with everything we promised included. There’s an optional $1,250/month full tier for clients who want to unlock deeper partnership and Phase 2 graduation (dedicated team hires, expanded scope). Phase 1 is capped at 10 clients, and current availability is limited.

We do use a simple engagement agreement that spells out what we’re doing, what you’re paying, and what happens if either side wants out — mostly so nobody is confused later. But there’s no lock-in, no auto-escalating pricing, and no penalties for leaving. We earn your business every month, or we don’t deserve it.

The Growth Program is designed for small businesses that are tired of juggling vendors, subscriptions, and systems that don’t talk to each other. If you want one team handling your tech stack end-to-end — and you value real relationships over ticket numbers — we’re probably a fit. If you have a tech stack that’s working fine and you just need occasional help, residential-style per-issue support is a better match. A free consultation sorts it out in 20 minutes.

Phase 2 is the next stage of TNT Nerds — where we hire dedicated team members, expand our services, and deepen partnerships with clients who want more than what Phase 1 covers. Graduation is rolling, not cohort-based: individual Phase 1 clients move into Phase 2 on their own timeline based on need and scope. It’s optional — clients are welcome to stay at the intro tier forever.